Lifetime Warranty
The foreverness of a diamond must come with the promise to last you a lifetime. By ensuring complete control of the production, polishing and evaluation process of our lab grown diamonds we ensure their brilliance and durability.
What Does Our Lifetime Guarantee Cover?
Diamonds & Gemstones
We guarantee that our lab-grown diamonds are ethically sourced and crafted to the highest standards, ensuring their brilliance and durability for a lifetime.
Craftsmanship & Setting
We cover any manufacturing defects in the setting or craftsmanship of your jewelry.
Polishing & Cleaning
To maintain the luster of your jewelry, we offer complimentary lifetime cleaning and polishing services at our store.
Minor Prong Tightening
If your stone becomes slightly loose due to regular wear, we will tighten the prongs to ensure its security.
Lifetime Support
Our team is always available to guide and assist with any concerns regarding your jewelry.
How to Avail Our Lifetime Guarantee?
Bring your jewelry and original purchase invoice for assessment to our store or you can email us to get your Izora jewellery picked from your home.
Our team will examine the piece to determine if the issue falls under the guarantee.
If eligible, we will repair, clean, or polish your jewelry at no extra cost.
The Lifetime Warranty atIzora doesn’t cover
- Loss, theft, or misplacement of jewelry or stones
- Damaged caused to the jewelry or stones due to any accident, mishandling or exposure to harsh chemicals
- Wear and tear including scratches scrathes on stones, fading of gold plating or other daily wear issues
- Resizing or major repairs will incur an additional cost
- The warranty becomes void if the jewelry has been altered or repaired by a third party.